Office Depot Ftc

The ftc said money collected from the companies would be used to give refunds to consumers.

Office depot ftc. The ftc alleged that both companies violated the ftc act s prohibition against deceptive practices. Office depot agreed this week to pay a 25 million settlement with the federal trade commission for allegedly lying to customers in order to get them to pay for tech support. Office depot has agreed to pay 25 million.

The ftc is sending refund checks to more than 541 000 people who paid for repairs and technical services when they took their computers to office depot or office max stores for a free pc health check the ftc says that between 2009 and november 2016 office depot and a software provider did scans and told people their computers had malware symptoms only it wasn t true. If the ftc can give refunds we will publish another blog with details. And a california based tech support software provider have agreed to pay a total of 35 million to settle federal trade commission allegations that the companies tricked customers into buying millions of dollars worth of computer repair and technical services by deceptively claiming their software had found malware symptoms on the customers computers.